Tourism & hospitality
For hotels, guesthouses, agencies, tour operators and event businesses we build a single panel from booking to field operations. With Tatilleniyor, rooms and pricing, guest records, reservations and channel management come together in one place, and our tourism solutions adapt to your existing systems.
In a hospitality business, trouble starts with a booking clash and ends with a room sold twice. For hotels, guesthouses, agencies, tour operators, bungalows and event businesses we build one panel from reservation to field operation; the source is Tatilleniyor.
Day-to-day problems in this industry
Bookings from three channels, the calendar in none
Phone, website and agency bookings in separate books; the same room sold to two guests.
Prices change with the season, the system does not
Early booking, last minute, child rules and seasonal rates worked out by hand; every mistake is lost revenue.
Guest history is lost
Nobody remembers last year’s guest’s preferences; loyalty and repeat sales are left to chance.
Restaurant, tours and events in separate systems
The hotel restaurant, the tour sold and the event held live in different programs; the guest account is never in one place.
From reservation to revenue management
In Tatilleniyor online and phone bookings come together on one screen; check-in, check-out, extras, cancellations and changes are tracked. Room types, features, floor plans, connected rooms and the availability calendar are defined. Pricing supports season, room type, child rules, early-booking and last-minute scenarios; campaigns and the loyalty programme are managed from the same place.
The guest CRM remembers every stay: preferences, past visits and reviews sit on one profile. The reputation module gathers reviews and makes replying easy.
- Online and phone reservations
- Room types, floor plans, availability
- Seasonal and campaign pricing
- Guest CRM and loyalty programme
- Reviews and reputation management
- Reporting and analytics
Six business types, six faces
Tatilleniyor gives hotels, guesthouses, agencies, tour operators, bungalow/glamping sites and event businesses their own interface. From boutique hotel to chain, accommodation runs room and revenue management from one panel. Guesthouses get a simple interface for quick bookings and guest tracking. Agencies manage tour packages, hotel contracts, client portfolios and operation documents; tour operators add guides, routes and ticketing. Bungalow and glamping sites use flows built for nature tourism; festival and fair organisers use event and ticket management.
Restaurant and field operation on the same panel
For the hotel restaurant, QR menu and POS are part of the same platform; room service and restaurant charges post to the guest folio. Tour, experience and event sales attach to the same guest profile. The guest sees one bill at check-out and the business reads one report.
How a guest’s stay flows
- 1
The guest books on the website at the seasonal rate; the same room instantly stops being available on the phone channel.
- 2
At check-in reception sees the guest profile: last year’s preferences and loyalty points on screen.
- 3
An order from the QR menu in the hotel restaurant posts to the guest folio; no separate payment is taken.
- 4
The guest buys a boat tour; the tour operator module assigns guide and seat, the ticket goes to the guest’s phone.
- 5
At check-out one bill is issued; the next day a review invitation goes out and the reputation module collects the reply.
What we do in this industry
Our products for this industry
MTY products built and run by the same team.
Frequently asked questions
Is there a connection to Booking and similar channels?
Channel management is within the product’s scope; which channels are connected and how a new one is opened we share in writing in the discovery call.
Is there a simple version for a small guesthouse?
Yes. The guesthouse face focuses on bookings and guest tracking with a simple interface; unneeded modules are hidden.
Can data be migrated from our current hotel software?
Room, guest and booking data are migrated; a migration plan and trial transfer are done before go-live.
Quick quote
Tell us what you need for Tourism & hospitality and our specialists will get back to you.
or call 0324 606 06 66
